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Satellite iPacks

Last post 10-20-2008 1:52 PM by Julia Austin. 3 replies.
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  • 06-17-2008 1:06 PM

    Satellite iPacks

    Is the Iridium Satellite iPack difficult to setup?  I have used the CDMA and GSM iPack, but in the USA both of these communication systems can be problematic due to constant telecom market change. 

  • 09-23-2008 3:46 PM In reply to

    Re: Satellite iPacks

     Satellite iPacks are programmed like any other iPack; with the four tabs:

    1. ISP Access
    2. Mail Access
    3. Email Info
    4. Call Schedule

    What sets Satellite iPacks above the other types is global coverage (they work anywhere on Earth) and Wireless Innovation (WI).  WI provides both ISP access and comprehensive mail access with Michmail, including troubleshooting tools. 

    Additionally, as a smaller company than most CDMA and GSM service providers, WI can respond quickly to questions, without you having to answer the question "what is an iPack?"

    NRG Tech Support
  • 10-17-2008 5:38 PM In reply to

    Re: Satellite iPacks

    Hi, can you tell me how do you setup the gsm ipack please? i'm working winth one and i have some dificult to setup, if you have any configuration file that you can sendme please, i'm waiting your answer

  • 10-20-2008 1:52 PM In reply to

    Re: Satellite iPacks

    Do you have a satellite iPack or GSM iPack?  A default configuration file should have been programmed into the iPack, but in case it wasn't, more detailed GSM iPack programming information can be found here:

    http://www.nrgsystems.com/TechSupport/KnowledgeBase.aspx?id=97&category=10

     http://www.nrgsystems.com/TechSupport/KnowledgeBase.aspx?id=84&category=12

    And satellite iPack programming information can be found here:

    http://www.nrgsystems.com/sitecore/content/Products/4033.aspx?pf=SymphonieCommunicationModules

    Choose the document "Configuring the NRG Satellite iPack".

     If you are unable to resolve the problem, please contact NRG Tech Support directly at jma@nrgsystems.com or by phone, and we'll be glad to assist you.

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