NRG Tech Support Forums

Browse by Tags

GSM Settings for WindLinx

For the ISP Access Tab in the IPK configuration file: ISP Phone Number: *99***1# Primary DNS: 0.0.0.0 Secondary DNS: 0.0.0.0 Username: web Password: web APN: internet

Posted to Windlinx Service for NRG iPacks (Forum) by David Carlson on 09-22-2010
APN unavailable with new SDR v. 60505

As we now know, using Sym DR's latest revision, one cannot type an APN in the phone setup feature when programming a GSM iPack3. When not using Wind Linx, our GSM ipacks, version 36 and above, cannot seem to gain access to our ISP without an APN name. Our SIM card activations do not require a PIN...

Posted to Programming the APN for GSM GPRS (Forum) by JakeH on 07-08-2010
Re: Does the Symphonie select only the provider that has the most strong signal?

Hello Erick, Thank you for your question. The iPack’s modem is quad-band; meaning it works on the 800MHz/900MHz/1800MHz/1900MHz. It will lock on to the band with the strongest signal, if the installed SIM has proper roaming agreements with the network putting out that strong signal. There is a manual...

Posted to Cellular Providers and Coverage (Forum) by David Carlson on 12-10-2009
Re: For CDMA Technology, what is a PRL and OTAP?

Thanks for your input Shan. Unfortunately, using CDMA modems with different service providers is not as simple as loading a different PRL. In order to activate a CDMA modem on a network, it must include full provisioning in the form of a QCN file (firmware). CDMA modems come with preloaded firmware,...

Posted to Cellular Providers and Coverage (Forum) by David Carlson on 11-30-2009
Re: Remote Alaska GSM service

Hi Ian, Thanks for your question. Our GSM iPack is capable of performing Circuit Switched Data (CSD) calls. This is the older dialup method (*crackle crackle, *beep beep). If your cellular service provider allows this type of connection, that may solve your problem. Most larger GSM service providers...

Posted to Cellular Providers and Coverage (Forum) by David Carlson on 10-30-2009
Difficulty in sending APN to GSM iPack

If you encounter difficulty in sending the APN (Access Point Name) to your GSM iPack, try closing SDR, reopening it, and then try sending again. This usually resolves the problem. If not, contact NRG Tech Support for assistance.

Posted to Programming the APN for GSM GPRS (Forum) by Julia Austin on 07-29-2009
Bad/Unused GSM PIN Number

The Bad GSM PIN Number (or Unused GSM PIN Number ) error message is given for the following reasons: The SIM card is not seated/installed correctly. For instructions on Installing a SIM card into a GSM iPack, please see page 37 of the latest version of the manual , available on the Tech Support section...

Posted to iPack Setup (Forum) by waverlyj on 07-06-2009
What is GSM?

There is a good overview of GSM techonology at the GSM World website and also at wikipedia... http://www.gsmworld.com/technology/gsm/index.htm http://en.wikipedia.org/wiki/GSM Most GSM carriers no longer allow circuit switched connections. When setting up your account (sometimes called provisioning a...

Posted to Cellular Providers and Coverage (Forum) by johng on 06-11-2009
How to get the APN into the GSM iPack for GPRS Service

We've seen some confusion with the procedure for loading the APN into a GSM iPack being configured for GPRS service. The thing to remember is that you must send the APN into the iPack as a "seperate transaction" using the "send" button on the "set up phone window" in...

Posted to Programming the APN for GSM GPRS (Forum) by johng on 06-11-2009
AT&T Plans for GSM iPacks

NRG's GSM iPack uses a GPRS connection to send data files. This application does not require voice service, but does require a low volume data plan (approximately 5 MB/month). During a recent conversation with an AT&T representative, he mentioned two plans that fit this criteria. You may want...

Posted to Cellular Providers and Coverage (Forum) by David Carlson on 04-10-2009

Page 1 of 2 (14 items) 1 2 Next >

Tech Forum

Browse by Tags