NRG Tech Support Forums

Browse by Tags

Are Symphonie and SymphoniePLUS wiring panels compatible?

Although the Symphonie and SymphoniePLUS wiring panels both have the same db27 connectors, they are not to be used interchangeably. For example, do not wire a Symphonie classic with a SymphoniePLUS wiring panel and vice versa. The classic Symphonie (serial numbers starting with 3090xxxxx) have a 12 channel...

Posted to Symphonie Programming and Specifications (Forum) by pcorcoran on 11-01-2011
Re: "Bad or unsupported logger model" error when trying to open RWD files

Hi Justin, Please contact NRG's Tech Support ( support@nrgsystems.com ) for clarification on this. Please include some of these corrupted files with your email. Thanks! Dave

Posted to Getting Started with SDR (Forum) by David Carlson on 07-06-2010
Re: "Bad or unsupported logger model" error when trying to open RWD files

Hello. I am also getting this error message, however I just upgraded to SDR 6.05.05 and it's still happening. I am using POPAuto to retrieve the .RWD files from my gmx account, which it seems to do just fine, but then SDR can't open the file. It seems that when I download the file directly using...

Posted to Getting Started with SDR (Forum) by jreed on 07-01-2010
Re: Multiple Configurations?

Hi Michael, Using an SQL based data system makes sense for those like yourselves who are processing lots of data. In your example, even though you have installed SDR in two different directories on your computer, both instances of SDR will use the same SDR registry entries. The registry contains all...

Posted to Data Processing (Forum) by johng on 10-30-2009
Exporting SymphoniePLUS Data in 12-Channel Format (using NEFs)

If you have a database that is setup to handle the export format from a Symphonie Classic (12-channel) and want to incorporate data from a SymphoniePLUS (15-channel) without the data from 13, 14 and 15, you can use a custom format type. Attached you will find an NEF file that will give the option to...

Posted to Data Processing (Forum) by David Carlson on 06-29-2009
Re: "Bad or unsupported logger model" error when trying to open RWD files

Hello David - Yes you are correct. Every NRG datalogger has a "model number" that is read by our software from the raw data files. The "Bad or unsupported model" error pops up when the software cannot understand the model number information. As you said, In order to process data from...

Posted to Getting Started with SDR (Forum) by johng on 05-08-2009
"Bad or unsupported logger model" error when trying to open RWD files

The solution that worked for me is simply to update SDR software to the newest version, found HERE . I think older versions of SDR have trouble with the new SymphoniePLUS rwd files. I got the error message using Ver. 5.06. Updating to Ver. 6 corrected the problem.

Posted to Getting Started with SDR (Forum) by footloosiety on 05-04-2009
SymphoniePLUS Wiring Tips

At the beginning of April 2009, NRG Systems released the newest member of the NRG family of data Loggers - the Symphonie PLUS . The Symphonie PLUS is the successor to the internet enabled Symphonie data logger. Three additional built-in Speed channels were added to the original six of the Symphonie....

Posted to Field Installation Tips (Forum) by waverlyj on 04-24-2009

Page 1 of 1 (8 items)

Tech Forum

Browse by Tags