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David Carlson

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Everything posted by David Carlson

  1. thanks for your message! the best way to diagnose what may be happening will be to send the RWD files in question to support@nrgsystems.com. the Tech Services team can take a look to see what might be going on. i can see from the screenshot that the file was pulled from the SD card directly (hardware rev ends in '000'). did the file send via email as well?
  2. It appears that you are working with exported data files from a SymphoniePLUS3 or older logger. The files the logger creates are in RWD format - a proprietary binary encoded file. The data in these files is stored as raw counts and pulses; unscaled. At the time of export, the data is scaled. it may be scaled per the logger settings (stored in the file) or scaled using settings in the Site file. The information in the header of the exported data, as you show in your original post, indicates how the sensor was scaled at the time of export. If you wish to change the scaling of the
  3. Hello HuQin, Thank you for your message. Since the upgrade of our website, the apnote can be found here: https://www.nrgsystems.com/assets/resources/Automation-of-SDR-AppNote.pdf If you would prefer to convert using the settings in the file (rather than an NSD site file) use the /q option, like: ``` SDR.exe /q 043420160309550.RWD ``` If your file has a PIN, use the /z option: ``` SDR.exe /z 1234 043420160309550.RWD ``` Cheers, Dave
  4. The hardware revision numbers relate to the firmware/hardware of the logger and iPack. You're getting this message because the site file record for the iPack firmware is 057. The new data file coming in shows that the iPack's firmware has been UPGRADED to 062. If you click YES when you get this message, it will update your site file to include this new record and you will no longer get this message. I hope that helps. Let us know if you have any more questions!
  5. see http://forum.nrgsystems.com/index.php?/topic/1266-call-now-testing-and-microsoft-outlook/
  6. Great question... The third line of text on the display will show the subject of emails it finds in the POP inbox. In this case, it's showing that there is an email in the iPack's inbox with a message subject starting with "Microsoft Office...." It is a good idea to keep the iPack's inbox clean so that it uses less data, and can quickly access a Patch file if you have sent one. In this case I recommend logging into the iPack's mail account and manually deleting the emails that have accumulated.
  7. I had recently helped a customer configure automatic file extraction on a Mac computer, and thought I would share the details here.   This option works for all builds of Windows, MacOS and Linux, and can be used for data files from any Symphonie data logger - including SymphoniePRO     Install Mozilla Thunderbird (https://www.mozilla.org/en-US/thunderbird/) Search for the Add-on “attachment extractor” [sharedmedia=core:attachments:32]   Install it Restart Thunderbird In the Add-ons manager, under Extensions click Preferences for the AttachmentExtractor [shared
  8. Attached is the latest version of the apnote, which includes the wiring scheme Lael outlines above. Please disregard the older apnote for any new installations. Scaling_Thies_First_Class_AppNote.pdf
  9. Meteorological data is time stamped so that it can be readily incorporated and compared with other data sets. In order for this to be done properly the clocks in all loggers must be synchronized. Most loggers use quartz crystals for their real-time clocks. This is a very accurate approach; for example, a quartz wristwatch will drift about a half second per day when worn. However, this type of clock is susceptible to changes in temperature. A quartz clock running outside in the elements is more likely to drift on the order of 6 seconds per day. In order to compensate for this internet time
  10. Do you have an iPack attached? The Thies First Class anemometer requires excitation that is only present when the iPack is connected.
  11. Matthew, thank you for calling that to my attention! The file is now reflecting the correct wiring configuration in the table. EDIT: 09/14/2015: updated APNOTE to include newer wiring configuration. Scaling_Thies_First_Class_AppNote.pdf
  12. Good questions: The Symphonie's #40C pre-configured inputs and SCMs are designed to accept Sine-wave signals. They have low pass filters that reject any frequency above 125Hz. The special SCM card for RM Young Wind Monitor sensors hasa low pass filter of a higher frequency than the #40C SCM. The Thies anemometer requires the use of the 3151 Digital Anemometer SCM. This SCM will accept square-wave signals at an even higher frequency which will accommodate te Thies.
  13. The information above is for the Thies vane that is potentiometer based. The Symphonie is not set up to record and vector-average the output of frequency-based wind direction sensors.
  14. I can't speak to the color of the wires, but the connection of the sensor's outputs should be just like wiring a 200P wind vane. Excitation Signal Ground As long as you have the potentiometer-based output the Thies vane will work with a 3152 Vane SCM in any of the SymphoniePLUS's analog slots.
  15. Hi, SIG - Signal (rectangle) to Symphonie CTR + GND - Ground to Symphonie CTR - +Us - Supply 3.3V - 42V DC (excitation) - to Symphonie 12 V+ (iPack required) These are the only connections that need to be made with the Symphonie.
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