I am new here and wonder if anyone can help.
On of our Symphoni recently has problem with data file as it was initiating multiple file with in the same day instead of just one. The site is quite a distance from our office so it will not be convenience to make a inspection. We noted this problem because we have an iPack installed and it send us a daily data. I have no idea what may caused that problem but like to receive some advise from you.
We recived an assistance from NRG promptly and the advice was that we may need a new Symphoni. I wonder if anyone has such experience and if resetting it will help.