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Dmitry

Invalid site number

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Hello!

 

After I tried to open the sent file by date logger Symphonie Plus 3, an error occurred the following content: "Bad data format (invalid site number)". What this error may be due, and how to fix the problem?

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Hello Dmitry,

 

Thank you for your post.

 

It sounds like the data files have been corrupted somehow. Please send them to us at support@rnrgsystems.com and we'll see if we can correct them and identify the cause of the issue.

 

Sincerely,

 

Pearse Corcoran

Technical Services

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