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Data encrypt pin on logger

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 Hi Tech Team


While opening the RWD files, recently we started receiving the CRC mismatch warning and the data is reaching thousands which doesnt make sense. Upon site visit, the techs found that the DATA ENCRYPT PIN is somehow enabled now when in fact this was never set by us in the first place. (site used to send valid data before). Is the any workaround to this and to receive valid data again? I can email the sample RWD we are receiving if you want.



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