What are the criteria for replacing an instrument? Will NRG liberally replace any sensor showing signs of this problem in 10-minute data, even if your post-calibration tests do not excite the vibration mode in the sensor?

[Julia Austin]

Q: What are the criteria for replacing an instrument? Will NRG liberally replace any sensor showing signs of this problem in 10-minute data, even if your post-calibration tests do not excite the vibration mode in the sensor?

A:    If you have a sensor that is showing signs of this problem, NRG Systems will replace it under warranty based on the data analysis report alone.  To clarify, the calibration process itself does not excite the sensor into a vibratory mode.