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Hi technical support,


I received some raw wind data from one of our sites by GSM. When I tried to open the file, the logger timestamp is incorrect . When i use the troubleshooting to fix this problem, changed the timestamp to 02/07/2014, every file Raw in site 0703 has changed logger timestamp to 02/07/21014.  i can't change the timestamps for each file.



Thank you in advance for any help.

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thanks for your message!

the best way to diagnose what may be happening will be to send the RWD files in question to support@nrgsystems.com. the Tech Services team can take a look to see what might be going on.

i can see from the screenshot that the file was pulled from the SD card directly (hardware rev ends in '000'). did the file send via email as well?

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