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Ipack error

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I recently adquired an Ipack (Serial: 462204993) with a Simphonie plus 3 (Serial: 494102841). Once the i-pack configured, we have tested the connection sending an e-mail but the i-pack shows the next code error:




he also shows instead of that error the next one:




I've checked the configuration and it seems right,


What does it means and how can I fix it?






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